Unlock Growth and Impact with
Tailored DX & CX Solutions!
Unlock Growth and Impact
with Tailored DX & CX Solutions!
Drive your business forward with expert Digital Transformation and Customer Experience strategies. From AI-powered efficiency to customer-centric innovation I deliver affordable, scalable solutions that boost revenue, streamline operations, and create lasting impact—whether you’re an SME, startup, non-profit, or professional seeking balance.
DX-CX For Your Business
Transform your organization with tailored DX and CX solutions designed for your unique needs.
Explore how I empower each segment to achieve growth, efficiency, and impact.
Retail & Service Enterprises
Boost sales and loyalty with CRM systems (e.g., Salesforce) and personalized CX strategies.
Ex: Increased a retail SME’s revenue by 15% through targeted customer journeys.
Ex: Increased a retail SME’s revenue by 15% through targeted customer journeys.
Manufacturing Enterprises
Enhance efficiency with IoT and AI automation, optimizing production and supply chain CX.
Ex: Reduced downtime by 25% for an automotive SME with smart factory solutions.
Ex: Reduced downtime by 25% for an automotive SME with smart factory solutions.
Non-Profit/Social Enterprises
Amplify impact with affordable DX tools (e.g., donation platforms) and donor-focused CX.
Ex: Grew a non-profit’s fundraising by 20% with a custom analytics solution.
Ex: Grew a non-profit’s fundraising by 20% with a custom analytics solution.
Start-Up Business
Launch lean with DX coaching and CX-driven MVPs (e.g., apps, websites).
Ex: Helped a startup gain 10K users in 6 months with a user-friendly platform.
Ex: Helped a startup gain 10K users in 6 months with a user-friendly platform.
Tech Consulting Firms
Scale services with DX expertise in AI and cloud migration, delivering superior client results.
Ex: Cut a firm’s AI project delivery time by 30% with streamlined processes.
Ex: Cut a firm’s AI project delivery time by 30% with streamlined processes.
Professionals Seeking Balance
Achieve harmony with DX solutions for personal projects and CX-focused leadership coaching.
Ex: Built a wellness app paired with mindfulness training for a tech leader.
Ex: Built a wellness app paired with mindfulness training for a tech leader.
Why DX-CX?
Unlock the power of Digital Transformation (DX) and Customer Experience (CX) to propel your business forward.
Here’s how DX and CX deliver measurable value, backed by my proven expertise.
What DX Helps Business?
Increases Efficiency: Automates repetitive tasks (e.g., AI for data entry), saving time and reducing costs by up to 30%.
Boosts Innovation: Enables new products/services (e.g., IoT-enabled devices) to stay ahead of competitors.
Improves Decision-Making: Provides real-time data and analytics (e.g., Power BI) for smarter strategies.
Enhances Scalability: Digital systems (e.g., AWS cloud) support growth without massive infrastructure costs.
Attracts Talent: Modern tech workplaces appeal to skilled professionals, reducing hiring challenges.
What CX Helps Business?
Drives Customer Loyalty: Exceptional experiences (e.g., personalized service via HubSpot) increase repeat business and Customer Lifetime Value (CLV) by 15%.
Boosts Revenue: Satisfied customers spend more, with upsell opportunities driving 10–20% revenue growth.
Reduces Customer Loss: Addressing pain points (e.g., seamless refunds) lowers churn rates by up to 25%.
Enhances Brand Reputation: Positive interactions fuel word-of-mouth and 5-star reviews, attracting new customers.
Provides Competitive Edge: Superior CX (e.g., user-friendly apps) sets you apart in crowded markets.
What Do I Offer
From AI-powered efficiency to customer-centric innovation I deliver affordable, scalable solutions that boost revenue, streamline operations, and create lasting impact.
1/ DX-CX Strategy Development
Create a roadmap aligning digital tools and customer needs, including phased plans for assessment, implementation, and optimization.
2/ Technology Integration & Optimization
Recommend and implement scalable, customer-centric tools (e.g., CRM, AI chatbots, cloud ERP like SAP S/4HANA) to streamline operations and enhance interactions.
3/ Data-Driven Personalization
Use analytics and feedback (e.g., from X posts, surveys) to deliver tailored experiences, boosting engagement and retention.
4/ Industry-Specific Solutions
Tailor offerings for segments like SMEs, startups, or manufacturing, addressing unique needs (e.g., IoT for manufacturing efficiency, cost-effective tools for SMEs).
Welcome To Vietnam!
Partner with a consultant rooted in Vietnam’s thriving tech ecosystem to deliver cost-effective, innovative solutions.
Global Tech Hub: Vietnam boasts 1M+ tech graduates annually, fueling innovation in AI, IoT, and cloud technologies.
Cost Efficiency: Achieve 30–50% savings on DX-CX projects compared to US/EU markets, without compromising quality.
Cultural Advantage: My deep understanding of Vietnam’s tech landscape and global business needs ensures seamless collaboration.
Proven Success: Leveraging Vietnam’s talent, I’ve delivered $10M+ in value for clients like Samsung, Bosh and Siemens.
Connect & Contact Me
Ready to transform your business with DX and CX? Let’s connect to discuss your goals and create a tailored strategy.
+84 358 277 363
+84 358 277 363
contact@dannielnguyen.com
Danniel Nguyen